Faraci & Co
Certified Practising Accountant
Faraci & Co - Service Standard
If your circumstances remain unchanged from the previous year, you are welcome to send your tax documents via email, post, or drop them off in person. We will review them and contact you should we have any questions.
If your circumstances have changed, or if you would like to meet with us to discuss any other matters, we are happy to arrange a meeting. Please note that meetings over 30 minutes are charged at $132.00 per hour (including GST). New or first-time clients are entitled to a complimentary 30-minute introductory consultation with no obligation.
Our standard fee for a basic individual tax return is $198.00 (including GST). Additional charges apply for extra schedules such as rental properties, logbooks, etc. A full list of our fees is available on our website.
Once we have received all your required information, we aim to have your tax return prepared and sent to you for review and electronic signing within one week, using our preferred e-signing platform (SignNow).
After you sign the return, it will automatically be forwarded to our office for final signing. Once both parties have signed, a PDF copy will be emailed to you for your records, and we will proceed with lodging the return.
For joint or family tax returns, each individual will receive their own separate email with signing instructions. The second email will be sent after the first family member has completed their signing, and then forwarded to our office for finalisation and lodgement.
There is no need to print and sign the return unless the SignNow link is not functioning.
If you do not receive the email, please remember to check your junk or spam folder
ATO - Service Standard
If you are entitled to a refund, the ATO’s service standard for processing returns and refunds is within 2 weeks.
However we cannot contact the ATO to fast track your return or query the status of your return until the 28 days has passed. Therefore we will not take any inquiries regarding the status of your refund within this time period.
If you have elected to have your tax agent fees come out of your refund, even though the ATO will process the refund into our trust account (and you might be notifed via your myGov app) please allow 3-5 days for our firm to process your refund from out trust account to your bank account in particular during the busy period of July to October.
A reminder that the 28 days begins from the date of lodgement after a signed copy of the income tax return is returned to our office, not the date of the meeting or when the original documents are sent in us.